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AI Generativa de Principio a Fin Parte 2: Asistente de Script AI de ProcessMaker
...documents per a company standard Check inventory levels Read or write content in spreadsheets Convert files to other file types Input data from a .csv file, like customer first name,...

¿Cómo se mide el rendimiento de los procesos?
...data-driven decision-making. Six Sigma Methodology Six Sigma Methodology aims at reducing process variation and improving quality, typically leading to an increase in customer satisfaction and a reduction in cost. Benchmarking...

¿Qué es la visibilidad de los procesos?
...that the right resources are allocated to the right tasks at the right time. Improved customer satisfaction: Process visibility enables organizations to respond quickly to customer needs, improving customer satisfaction...

Minería de procesos para operaciones financieras: qué, por qué y cómo
...finance operations. Improve customer and vendor satisfaction – removing pain from transactions can help both key customer and vendor relationships. The typical use cases for process mining in finance The...

Principales casos de uso de la minería de tareas para desbloquear la automatización y la productividad
...time to focus on customer-facing valuable activities. Moreover, optimizing the core processes frees time for strategic activities such as reviewing and structuring the customer-related processes. The bright future for task...

ProcessMaker galardonada con varios premios G2
...them to make smarter, more informed decisions grounded in authentic customer experiences. The power of G2 ratings At ProcessMaker, we understand the significance of G2 ratings in the software industry....

¿Qué son los agentes de IA?
...like finance, logistics, education, and marketing. Here are some examples of applications of AI agents. Sales AI agents can analyze customer behavior, predict trends, and even close deals, acting as...

El papel de la minería de tareas en la medición del ROI de los agentes de IA
...real-world example Let’s imagine an organization that deploys an AI agent to handle customer support tasks. Before rolling out the AI, the company uses task mining to gather data on...

Automatización en RRHH
...overall employee and customer experience, positioning Adecco Colombia as a forerunner in HR process automation. Read a full case study on how Adecco improved its customer and employee experience through...

Superar los principales retos de la inteligencia de procesos
...From onboarding tutorials to one-on-one support, employees are guided every step of the way. Any questions and concerns can be addressed by our customer success wizards before or during the...

Preparación organizativa para la IA agenética
...into workflows Hybrid autonomy – Introducing selective autonomy in low-risk, high-value process areas Integrated agentic systems – Developing comprehensive, interconnected intelligent systems Transformative business models – Reimagining operations and customer...

La empresa componible: Construcción de componentes de proceso modulares
...driving forces behind this shift include: Market volatility: Businesses must respond faster to economic uncertainty, supply chain disruptions, and changing customer behaviors. Digital transformation acceleration: “Sixty-nine percent of corporate directors...

Cómo el software de BPM adecuado puede mejorar su negocio
...cost-effectively as possible while being ready to scale up along with the growth of your customer base. Business process management (BPM) software can help. Here’s how the right BPM software...

Proceso o Datos: ¿Importa qué es lo primero?
...customer lists, and transaction records. This data will pile up whether or not there’s a process to do anything with it. But eventually, growth makes it so that organizing all...

Serie de entrevistas a expertos: Nikola Stolnik para ProcessMaker
...customer use can contribute greatly to the success of a business. But can mobile apps also help a company function better internally? We have many case studies proving use cases...

Serie de Líderes del Pensamiento: 3 elementos que cada formulario de contacto debe incluir
... base de clientes. Aunque puedas pensar que un formulario de contacto es solo un pequeño componente de un negocio de éxito, es solo la punta del iceberg cuando se trata...

Conceptos básicos de RPA para aumentar la eficiencia del flujo de trabajo
...much more than providing customer service. Other capabilities of this technology include connecting to multiple applications to transfer information, compiling and reading data to generate reports and kick-starting processes based...

5 empresas que hacen un gran trabajo en el flujo de trabajo
...physical customer experiences. That’s the technical side. Nike does a lot to make sure they stay close to #1 in workflow efficiency. Nike recently opened a series of new concept...

2019 Predicciones de BPM del CEO de ProcessMaker, Brian Reale
...forms morph into friendly chatbots is already here. This will cause a very large percentage of business processes to get reworked and reconfigured. The off-shoot of this is that customer...

¿Qué hay detrás del análisis predictivo en la educación superior?
...de la unidad. Los modelos predictivos suelen realizar cálculos durante las transacciones en directo, por ejemplo, para evaluar el riesgo o la oportunidad de un cliente o transacción determinados con el fin de orientar una...

Construir vs. Comprar: ¿Cuál es el mejor para su organización?
...accuracy and effectiveness of a vendor’s software. Estimate Cost to Build Aside from actual cost, be real about your customer’s needs and your current strategy long-term. Reaching the best decision...